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Al Khobar, Saudi Arabia

Dynamics 365 implementation Saudi Arabia

Dynamics 365 that works with the tools your team already uses

Your people live in Outlook, Excel and Teams. We implement Dynamics 365 so finance, purchasing, stock and sales sit in one system that connects to those tools, with Saudi tax and Arabic documents handled.

8 to 20

weeks to go-live, by product and scope

2

languages on documents and reports

24/7

monitoring on supported systems

Business CentralDynamics 365 FinanceSupply chain managementPower BI dashboardsMicrosoft 365 integrationPower Automate flowsZATCA e-invoicingArabic documentsData migrationRole-based training

The direct answer

Dynamics 365 implementation means configuring Microsoft's business applications, Business Central for small and mid-size companies or Finance and Supply Chain for larger ones, so accounting, purchasing, inventory and sales share one data set. It fits Saudi companies already on Microsoft 365. We handle scoping, configuration, Saudi localization, data migration, Power BI reporting and support.

Before and after

What this removes.

Excel is the real ERP

Today

The accounting package holds the ledger, but every decision is made from spreadsheets that drift out of date.

With the system

Live reports in Power BI and Excel read directly from the system, so everyone looks at the same numbers.

Approvals travel by email

Today

Purchase and payment approvals sit in inboxes and nobody can tell where a request is stuck.

With the system

Approval workflows run in Teams and Outlook, with a clear record of who approved what and when.

Month-end is slow and manual

Today

Intercompany entries, accruals and bank reconciliations are typed in after the fact.

With the system

Recurring entries, bank feeds and consolidation are set up once and run on schedule.

Saudi rules are bolted on

Today

VAT, e-invoices and Arabic documents are produced outside the system, then attached back.

With the system

Tax setup, ZATCA e-invoicing and bilingual documents are part of the standard posting flow.

What we build

What lands in your hands.

Product selection and design

Business Central or Finance and Supply Chain chosen against your size, entities and growth.

Core configuration

Ledger, payables, receivables, inventory, purchasing, sales and approvals set up and tested.

Saudi localization

VAT setup, Arabic invoices and ZATCA e-invoicing connected to posting.

Power BI and Excel reporting

Management dashboards and finance packs reading from the live data.

Power Platform automation

Approval flows and small apps in Power Automate and Power Apps where they replace email.

Migration and training

Data loaded and reconciled, then every role trained on its own tasks.

In depth

How it works, and what to decide.

Business Central or Finance and Supply Chain

Microsoft sells two main ERP lines under the Dynamics 365 name. Business Central is an all-in-one system for small and mid-size companies, covering finance, sales, purchasing, inventory and light manufacturing. Dynamics 365 Finance and Supply Chain Management are built for larger groups with several legal entities, complex trade and more demanding reporting.

The choice follows your structure and your near future, not your current revenue. Count your legal entities, the number of daily users, whether you need advanced warehouse or production planning, and whether you consolidate across currencies. A single-entity trading company usually fits Business Central well. A group with subsidiaries in several countries may outgrow it.

Both run in Microsoft's cloud, with licensing by user and by app. Cost drivers on the Microsoft side are the number and type of users and the apps enabled. Cost drivers on the implementation side are the number of entities, the volume of integrations, and the quality of your data. We write this out as a short options paper in two to three weeks, with a recommendation and a fixed implementation scope.

Connecting ERP to the way your team works

The strongest reason to choose Dynamics 365 is how it sits inside Microsoft 365. Finance staff open ledgers and reports in Excel. Managers approve purchase requests inside Teams. Sales teams see customer balances from Outlook. We design these touchpoints from the start, because they decide whether people actually use the system.

Reporting is built in Power BI against the live data model, with a small set of agreed measures such as cash position, receivables ageing, stock cover and margin by product line. We agree the definitions with finance before building a single chart, because arguments about what a number means are expensive later.

Power Automate handles routine flows such as approval chains, supplier onboarding forms and document reminders. We keep automation modest and documented, and we avoid heavy custom code in the ERP itself. Extensions, when needed, are built as separate apps that survive Microsoft's regular releases. A typical Business Central project runs eight to sixteen weeks; Finance and Supply Chain programmes run longer, often sixteen to twenty weeks or more for several entities.

Saudi localization, ZATCA and data location

Saudi localization covers VAT codes and returns, a chart of accounts suited to your reporting, bilingual invoices with right-to-left layout and Hijri date support where contracts need it. E-invoicing under ZATCA's integration phase is connected so that each invoice is generated in the required structured format, cryptographically stamped, and then cleared or reported through the Fatoora platform according to its type.

We test with sample invoices in the ZATCA sandbox first, cover credit and debit notes and cancellations, and agree how failed submissions are retried and who sees the error. Failure handling is the part most projects forget, and it is the part finance notices on the first busy day.

Data location depends on the Microsoft cloud region and your sector. Some customers, especially in regulated or government-linked work, need assurances about where data is stored and who can access it. We map your obligations under the Personal Data Protection Law and the cloud rules from the Communications, Space and Technology Commission to the available Microsoft hosting options, and we document the result so your compliance team can review it.

The delivery plan

Five stages. You sign off every one.

Read each stage as a small contract: what we need from you, what lands in your hands, and the sentence that has to be true before we move on.

01 / 05

Options and scope

2 to 3 weeks

We choose the product and the modules and write down which processes are standard and which need extensions.

What you do
  • List entities, users and integrations
  • Share your chart of accounts
  • Name an owner per process
What we deliver
  • A product recommendation paper
  • A module and gap list
  • A fixed scope and plan
Exit criteria

We move on when the product, scope and plan are approved in writing.

02 / 05

Configure and connect

4 to 8 weeks

We configure the modules, Saudi tax and the Microsoft 365 connections in short review cycles.

What you do
  • Join the weekly design reviews
  • Confirm approval limits
  • Test with real scenarios
What we deliver
  • A configured sandbox
  • ZATCA sandbox invoices
  • First Power BI reports
Exit criteria

We move on when your owners accept each process as configured.

03 / 05

Migrate and test

3 to 6 weeks

We load masters and opening balances in trial runs and run end-to-end acceptance tests.

What you do
  • Clean customer, supplier and item data
  • Run acceptance scenarios
  • Sign off the trial balance
What we deliver
  • Reconciled trial migrations
  • Integration test results
  • A closed defect list
Exit criteria

We move on when the trial balance reconciles and acceptance is signed.

04 / 05

Train and go live

2 to 3 weeks

We train by role, rehearse the cutover and switch to production.

What you do
  • Release staff for training
  • Stop entries in the old system
  • Approve go-live
What we deliver
  • Role-based training
  • A rehearsed cutover
  • Production live with backups confirmed
Exit criteria

We move on when opening balances are confirmed and users post in production.

05 / 05

Support and release management

ongoing

We support daily use and manage Microsoft's regular releases so nothing breaks quietly.

What you do
  • Report issues in one queue
  • Review changes before each release
  • Prioritize improvements
What we deliver
  • Monitoring and issue resolution
  • Release testing on your setup
  • A monthly review
Exit criteria

We move on when the support routine is running and release testing is scheduled.

Buyer questions

Asked before signing.

What decides the cost of a Dynamics 365 project?

On the Microsoft side, the number and type of users and the apps you enable. On our side, the number of entities, integrations and extensions, and the state of your data. We fix the implementation scope after the options paper so you can plan both.

Business Central or Finance and Supply Chain?

Business Central suits a single company or a small group wanting all-in-one ERP. Finance and Supply Chain suit larger groups with several legal entities and heavier trade. Our options paper recommends one against your actual structure.

Does it handle ZATCA e-invoicing and Arabic documents?

Yes. We configure Saudi VAT, bilingual invoices with right-to-left layout and ZATCA integration-phase e-invoicing, test in the sandbox first, and set up how failed submissions are retried and reported.

Where is our data stored?

In the Microsoft cloud region chosen for your tenant. We map your obligations under the Personal Data Protection Law and cloud rules to the available options and document the result so your compliance team can review it.

What happens when Microsoft releases updates?

Dynamics 365 receives regular updates. On a support plan we test each release against your setup and extensions before it reaches production, so customizations and integrations keep working.

Ready to connect your ERP to the tools your team uses?

Tell us your entities, users and current systems. We will send an options paper with a product recommendation and a fixed scope.