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Al Khobar, Saudi Arabia

PDPL compliance Saudi Arabia

Make personal data rules work inside your systems

The Personal Data Protection Law asks for more than a privacy policy page. We map the personal data you hold, then build consent, access, deletion, retention and breach handling into the software itself, so the rules are followed by default.

4 to 8

weeks for mapping and a first build

1

queue for every data subject request, with deadlines tracked

2

languages for notices and consent screens

Personal data inventoryConsent and preference managementData subject request workflowRetention and deletion jobsBreach response runbookPrivacy notices in ArabicVendor and processor registerCross-border transfer reviewAccess logging and audit trailPrivacy impact assessments

The direct answer

PDPL compliance engineering is the technical and process work that makes a company's systems follow the Personal Data Protection Law. It fits Saudi businesses that collect customer, patient or employee data. We map what you hold and why, then build consent capture, access and deletion workflows, retention rules and breach handling into your applications, with records an auditor can read.

Before and after

What this removes.

You do not know what personal data you hold

Today

Customer data sits in the CRM, old exports, support tickets, spreadsheets and a vendor's system, and nobody has a full list.

With the system

A living inventory shows each data type, where it sits, why you hold it, who can see it and when it expires.

Consent is a checkbox with no record

Today

A banner says 'I agree', but there is no stored proof of what the person agreed to, when, or how to withdraw.

With the system

Each consent is stored with its purpose, version and time, and withdrawing it is as easy as giving it.

A deletion request would be a fire drill

Today

If a customer asked you to delete or export their data tomorrow, you would search five systems by hand.

With the system

Requests arrive in one queue, are verified, routed to each system and closed with a dated record.

A breach would be handled by improvisation

Today

Nobody knows who decides, who calls the regulator, or what a customer notice should say.

With the system

A tested runbook names roles, timelines, decision criteria and prepared notice templates.

What we build

What lands in your hands.

Personal data map

Systems, fields, purposes, legal basis, owners and retention for each data type.

Consent and preference layer

Purpose-based consent with versioned records and a simple withdrawal path.

Data subject request workflow

Intake, identity check, fulfilment across systems, deadline tracking and logs.

Retention and deletion automation

Scheduled jobs that anonymize or remove data when its purpose ends.

Breach response runbook

Roles, triage steps, notification drafts and a rehearsal.

Processor and transfer register

Vendors that touch personal data, contract points and cross-border flows.

In depth

How it works, and what to decide.

What the Personal Data Protection Law changes in practice

The Personal Data Protection Law, known as PDPL, is the Kingdom's framework for how personal data is collected, used, stored, shared and deleted. The Saudi Data and AI Authority (SDAIA) is the competent authority. The law gives individuals rights such as access to their data, correction, and destruction when the purpose has ended. It places duties on the organizations that decide why and how data is processed, called controllers.

For a software team, several duties become engineering tasks. You must know what you collect and for what purpose. You need a lawful basis for each purpose, which in many cases is consent that can be withdrawn. You must keep data only as long as the purpose needs. You must protect it with suitable security controls, and you must notify when a leak could harm individuals.

Sensitive categories, such as health, financial and credit data, genetic data and data about children, call for extra care. If your product serves clinics, lenders, schools or employees, tell us early. The design choices differ, and a wrong early decision costs far more to undo after launch.

Turning legal text into working software

We work in three layers. The first is knowledge: a personal data inventory built by reading your schemas, integrations and forms, and by interviewing the teams who use the data. Spreadsheets of assumptions are not enough, so we check what the systems really store.

The second layer is behavior. We add consent capture that records purpose, wording version and timestamp. We build a request workflow so access, correction and deletion requests are tracked against their deadlines. We add retention jobs, field-level protection for sensitive columns, role-based access, and audit logs that show who viewed what. These are normal engineering tasks. They are tedious to retrofit and straightforward to design in.

The third layer is paper that matches reality: privacy notices in Arabic and English, a processor register, impact assessments for risky processing, and a breach runbook. Because we write these after building the controls, they describe what the system does, not what someone hoped it would do. A first build typically takes four to eight weeks, depending on how many systems hold personal data.

Hosting, transfers and what we will not claim

Where data lives and where it travels matters under the law. Moving personal data outside the Kingdom is allowed only on defined conditions, and sector regulators add their own rules. Some sectors, such as banking and cloud services used by regulated entities, also have hosting expectations from SAMA and the Communications, Space and Technology Commission. We review your transfers and vendors, and where it helps we design for in-Kingdom hosting so the question never arises.

We are engineers, not your legal counsel. We build to the requirements of the law as published, and we flag the points where a lawyer should decide, such as lawful basis for a borderline purpose or the wording of a contract with a processor. We recommend you involve counsel on those, and we are happy to work from their instructions.

Nothing we deliver is a certification or a regulator's approval. What you get is a system that follows the rules by default, records that show it, and a team that knows how to answer a request or an inquiry. That is what a regulator or an enterprise customer will ask to see.

The delivery plan

Five stages. You sign off every one.

Read each stage as a small contract: what we need from you, what lands in your hands, and the sentence that has to be true before we move on.

01 / 04

Discovery and data map

2 to 3 weeks

We inventory personal data across systems, forms, vendors and files, and record purpose, basis, owner and retention.

What you do
  • Give access to schemas and system lists
  • Introduce the teams who use the data
What we deliver
  • A personal data inventory
  • A list of vendors and transfers
  • A gap list against the law
Exit criteria

We move on when the inventory has been reviewed and signed off by data owners.

02 / 04

Design

1 to 2 weeks

We design consent, request handling, retention rules and logging, and decide which items need legal advice.

What you do
  • Confirm purposes and lawful bases with your counsel
  • Approve retention periods
What we deliver
  • A technical design
  • A list of legal decision points
  • Draft notice wording
Exit criteria

We move on when retention periods and lawful bases are approved.

03 / 04

Build

3 to 6 weeks

We implement consent records, the request queue, retention jobs, access controls and audit logs in your systems.

What you do
  • Review progress on staging
  • Test the request workflow with real scenarios
What we deliver
  • Working consent and request features
  • Retention and deletion jobs
  • Audit logs
Exit criteria

We move on when a test request is received, fulfilled and logged without manual steps.

04 / 04

Documents and rehearsal

1 to 2 weeks

We finalize notices, the processor register and the breach runbook, and rehearse a breach scenario with your team.

What you do
  • Approve notices and runbook
  • Join a breach tabletop session
What we deliver
  • Bilingual privacy notices
  • A breach runbook
  • A rehearsal summary
Exit criteria

We move on when named people have rehearsed the breach steps and approved the documents.

Buyer questions

Asked before signing.

Who must comply with the Personal Data Protection Law?

Any organization that processes personal data of individuals in the Kingdom, and in certain cases data of residents handled from abroad, falls within the law. If you collect customer, patient, employee or visitor data, you should assume it applies and check details with counsel.

Can you make us PDPL certified?

No. There is no certificate we can issue, and we do not claim regulator approval. We build your systems to the requirements of the law, produce the records, and prepare your team to answer requests and inquiries.

Do we have to keep data inside Saudi Arabia?

Not always, but transfers outside the Kingdom are allowed only on defined conditions, and sector rules may add hosting requirements. We review your flows and, where it makes sense, design for in-Kingdom hosting to remove the question.

What does it cost to build this into an existing product?

The main drivers are the number of systems that hold personal data, the sensitivity of the data, and how consent and requests work today. We scope after the discovery stage and quote a fixed price for the build.

Do you replace our lawyer?

No. We are engineers who build to the requirements of the law. Lawful basis, contract wording and cross-border decisions need legal judgment, and we flag each one clearly so your counsel can decide quickly.

Build the rules into the software, not around it

Tell us which systems hold personal data. We will map it and propose a build with a fixed price.