A Salla or Zid store that looks like your brand and runs without hand-holding

Both platforms are built for the Saudi market, support Arabic natively and connect to local payment and shipping providers. The differences show up in the details: theme flexibility, the app marketplace, pricing tiers, order and product limits, and how open each platform is to custom development through its APIs and webhooks.

We start from your business, not the platform. How many products do you sell, and how often do they change? Do you need custom product options, subscriptions or B2B pricing? Which systems must the store talk to? Then we check each platform's current plans and developer capabilities against those answers. Platform features change, so we verify them at the time of your project and do not rely on a comparison written months ago.

If you already run a store on one platform and consider moving, we scope the migration too: products, customers, order history, URLs and redirects. A move is worth it when the current platform blocks something you need, not because the grass looks greener.

Both platforms let you change a lot without code: colors, fonts, sections, banners and menus. The next level is theme development. Salla uses its own theme framework and Zid has its own templating, and both document how to build custom components. We work inside those frameworks so your store stays upgradable when the platform updates.

Typical custom work includes a redesigned home page, product pages with size guides or bundles, custom filters, Arabic and English content switching, and tracking for your analytics and advertising pixels. We keep pages light because Saudi traffic is mostly mobile, and a slow product page loses the sale.

Where the platform cannot do what you need, we build a small app or a webhook service that sits beside the store. It reads order events and does the extra work, such as pushing data into your ERP or sending a message to your warehouse. That keeps the store simple and the custom logic in one place you control.

On a hosted platform, payment and shipping options come from the platform's integrations plus the merchant accounts you hold. We help you open and connect mada, Apple Pay and card acceptance, and BNPL providers such as Tamara and Tabby, then run test orders for each. Shipping is configured with your carriers, delivery zones, cash on delivery limits and fees.

VAT-registered merchants also need invoices that follow ZATCA e-invoicing rules. Salla and Zid issue their own order documents, and what you need beyond that depends on your integration wave. We check what the platform produces, then add an invoicing integration or ERP link where the gap exists, including credit notes for returns.

Finally we write a short handover document: which payments are live, what each shipping rule does, who to contact at each provider, and what to check when an order looks wrong. Most store problems are setup misunderstandings, and a clear page prevents them.