Systems that talk to each other, so your staff stop copying and pasting

Most integration problems are not about connecting two systems. They are about what happens when one of them is slow, down or sends something unexpected. We design for failure first. Every message is validated on arrival, queued, processed once and retried with increasing delays if it fails. Messages that still fail go to a holding queue where a person can inspect and replay them.

We make every operation idempotent, meaning the same message processed twice produces the same result as processing it once. That prevents duplicate invoices and double stock deductions when a network call times out and is retried.

Where systems must stay in step in near real time, we use events and webhooks. Where overnight batches are enough, we use scheduled jobs, which are cheaper and simpler to run. The choice depends on how stale each piece of data can be, and we agree that with you per data flow rather than guessing.

The most common requests are ERP to e-commerce store, ERP to CRM, payment gateways with mada and Apple Pay, shipping and logistics providers, and the ZATCA e-invoicing connection. For e-invoicing, the system must generate invoices in the required structured format, sign them, and report or clear them through the ZATCA platform according to the phase that applies to your business. We build this as an isolated adapter so specification changes are handled in one place.

Platforms such as Salla and Zid expose APIs and webhooks for orders and products, and Odoo, SAP and Salesforce each have documented interfaces. We build against vendor documentation, use their sandboxes, and handle rate limits and authentication properly, including token renewal and secret storage.

Typical delivery is two to six weeks per integration. A first connection to a new vendor takes longer because we learn its quirks, and the second is usually quicker.

An integration moves business data between systems, so it is a security surface. We follow the OWASP API Security guidance: strong authentication, least-privilege keys, input validation, rate limiting and no secrets in code. Keys are stored in a managed secret store and rotated on a schedule. Every call is logged without writing sensitive content into the log.

When integrations move personal data, the Personal Data Protection Law applies. We map which fields cross each boundary, send only what the receiving system needs, and record where processing happens. If a system must stay in the Kingdom, the integration layer is hosted there too, and we align the design with the NCA Essential Cybersecurity Controls where your sector requires it.

You own the integration code, the documentation and the configuration. If you move to a different vendor, the adapter is replaced and the rest stays.