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Al Khobar, Saudi Arabia

SaaS re-platforming

Re-platform your product while customers keep using it

The product sells, but every release is slow, every customer needs special handling and the original builders have moved on. We untangle it in stages, so the platform improves without a risky big-bang switch.

3 to 6

months for a typical staged migration

0

planned full-outage cutovers

2

languages supported across the platform

Codebase and architecture auditStaged migration planStrangler patternData migration and validationTenant model clean-upAutomated testingCI/CD pipelineCloud and in-Kingdom hostingArabic and RTL retrofitDocumentation handover

The direct answer

SaaS re-platforming is moving an existing software product onto a new architecture or hosting platform, while keeping it live for paying customers. It fits teams whose product works commercially but is slow to change, costly to run or hard to secure. We audit the system, plan a staged migration, move it piece by piece, and prove each step before the next.

Before and after

What this removes.

Every release is a gamble

Today

Changes touch tangled code, tests are thin, and each deployment risks breaking something unrelated.

With the system

Automated tests and a deployment pipeline make releases small, frequent and reversible.

Customers are hand-configured

Today

Each customer has special code, settings or a separate server that only one person understands.

With the system

Customers run on one codebase with configuration instead of custom forks.

Infrastructure costs more each year

Today

Oversized servers, manual scaling and old dependencies drive up cost and security exposure.

With the system

A right-sized, patched platform with scaling and monitoring handled by the pipeline.

The product only really works in English

Today

Arabic was bolted on, right-to-left layouts break, and Saudi buyers notice.

With the system

The interface is rebuilt on a bilingual foundation with correct RTL behaviour.

What we build

What lands in your hands.

Architecture and code audit

What to keep, what to rewrite, what to retire, with evidence.

Staged migration plan

Small steps, each with a rollback path and a test that proves it.

Data migration and validation

Scripts, reconciliation reports and rehearsals before the real move.

Tenant and configuration clean-up

Custom forks folded into one configurable codebase.

Test suite and CI/CD pipeline

Automated checks on the paths that earn revenue.

Hosting, security and observability

Right-sized infrastructure, patched dependencies, logging and alerts.

In depth

How it works, and what to decide.

Audit first, then choose rewrite or refactor

Re-platforming starts with an honest look at what you have. We review the codebase, the data model, the infrastructure, the deployment process and the dependencies that are out of support. We interview the people who run the product, because the real constraints are often in their heads, not in the repository.

The audit ends with a recommendation for each part of the system: keep, refactor, rewrite or retire. A full rewrite is tempting and usually the most expensive and risky option, because the old system holds years of small business rules that nobody wrote down. Where we can, we prefer the strangler pattern: build new components beside the old ones, route traffic across gradually, and retire legacy parts only when the replacement is proven.

You get a written report with findings ranked by risk and cost, a target architecture, and a migration plan with ranges for time and effort. The audit typically takes two to three weeks and is a useful document even if you decide to do the work elsewhere.

Migrating data and customers safely

Moving live data is the highest-risk part of any migration. We rehearse it. Scripts run against copies of production data, reconciliation reports compare record counts and totals between old and new, and we repeat until the numbers match. Only then do we schedule the real move, usually in a low-traffic window with a rollback plan that has itself been tested.

Customers move in waves. A friendly internal or pilot tenant goes first, then a small group, then the rest, with monitoring watching error rates and performance at each step. If something is wrong, the wave rolls back and the customer sees nothing.

Saudi requirements shape the target platform. Personal data is covered by the Personal Data Protection Law, so we check where data sits and how deletion and export work. If you issue invoices, ZATCA e-invoicing integration is checked during the migration. If your customers are regulated or in government, hosting in the Kingdom and alignment with National Cybersecurity Authority controls and Communications, Space and Technology Commission cloud rules may drive the platform choice, and migration is a good moment to make that change once.

What changes for your team after migration

The point of re-platforming is not new technology. It is a team that can ship a change on a Tuesday afternoon without fear. That needs an automated test suite on the revenue paths, a deployment pipeline that anyone on the team can run, and environments that match each other.

We also reduce the knowledge risk. Architecture notes, runbooks, an onboarding guide for new developers, and a decision log explaining why things are built the way they are all come with the handover. Where useful, we pair with your developers during the migration so the skills stay in the building.

A typical staged migration takes three to six months for a product of moderate size, with the first customers on the new platform within the first two months. We can keep supporting the platform afterwards, or hand it over fully. The code, the infrastructure definitions and the documentation are yours either way.

The delivery plan

Five stages. You sign off every one.

Read each stage as a small contract: what we need from you, what lands in your hands, and the sentence that has to be true before we move on.

01 / 05

Audit and target architecture

2 to 3 weeks

We review code, data, infrastructure and process, then propose what to keep, refactor, rewrite or retire.

What you do
  • Give us repository, server and database access
  • Introduce the people who run the product
  • Share incident history and customer commitments
What we deliver
  • A findings report ranked by risk and cost
  • A target architecture
  • A staged migration plan with ranges
Exit criteria

We move on when you have approved the target architecture and the order of migration in writing.

02 / 05

Safety net

2 to 4 weeks

Before changing anything, we add tests, monitoring and a deployment pipeline around the existing system.

What you do
  • Point out the revenue-critical paths
  • Review the test coverage report
  • Approve the environment setup
What we deliver
  • Automated tests on critical paths
  • Monitoring and alerting on the current system
  • A repeatable deployment pipeline
Exit criteria

We move on when a change to the existing system can be tested, deployed and rolled back automatically.

03 / 05

Staged migration

8 to 14 weeks

We move components and data in small steps, with each step proven before the next begins.

What you do
  • Join the weekly progress review
  • Choose pilot customers for each wave
  • Sign off on each cutover
What we deliver
  • Migrated components running on the new platform
  • Data reconciliation reports for every move
  • Rehearsed rollback plans
Exit criteria

We move on when all agreed components run on the new platform and reconciliation shows matching data.

04 / 05

Cutover and retirement

2 to 3 weeks

We move the remaining customers, switch off the legacy parts and tighten monitoring on the new platform.

What you do
  • Communicate the schedule to customers
  • Be available during cutover windows
  • Confirm legacy shutdown
What we deliver
  • Remaining tenants migrated
  • Legacy systems retired safely
  • A post-migration performance and cost report
Exit criteria

We move on when every customer runs on the new platform and the legacy system is switched off.

05 / 05

Handover and support

ongoing

We hand over the documentation and either support the platform or train your team to run it.

What you do
  • Take part in handover sessions
  • Choose a support model
  • Plan the next roadmap items
What we deliver
  • Architecture notes, runbooks and decision log
  • Developer onboarding guide
  • A support plan if you want one
Exit criteria

We move on when your team can ship and operate the platform without depending on any one person.

Buyer questions

Asked before signing.

Should we rewrite the product or re-platform it in stages?

Usually in stages. A full rewrite tends to take longer than planned and loses business rules buried in old code. The audit tells us which parts truly need a rewrite and which can be refactored and moved over safely.

Will our customers see downtime during the migration?

We plan for none beyond short, announced windows at most. Customers move in waves, each wave has a tested rollback, and we rehearse data moves on copies of production first so cutover is predictable.

How much does re-platforming cost and how long does it take?

The audit gives you ranges for both. A moderate product typically takes three to six months. Cost depends on code quality, data volume, the number of integrations and how many customers carry custom configuration.

Can you move us to hosting inside Saudi Arabia?

Yes. If your customers need in-Kingdom hosting, we plan it as part of the target architecture and confirm provider options and region against their requirements. The migration is a good moment to make the change once.

Do we keep ownership of the code and infrastructure?

Yes. The code, infrastructure definitions and documentation belong to you. We also leave a decision log and runbooks so your team or another vendor can operate and extend the platform without us.

Ready to modernize a product that already earns?

Tell us what is slow, costly or fragile. We will audit it and bring you a staged plan with ranges and a first step.